Please read these terms carefully. By accessing or using the dikwin platform, you confirm that you have read, understood, and agreed to be bound by the following terms and conditions in their entirety.
The following cards summarise the most important obligations and entitlements under these Terms. They do not replace the full legal text below — please read the complete document.
You must be at least 18 years of age to register and use the dikwin platform. By creating an account, you confirm that you meet this age requirement. dikwin reserves the right to request identity documentation at any time to verify eligibility.
Each player is permitted to hold exactly one dikwin account. Duplicate accounts are prohibited and may result in the suspension of all associated accounts and forfeiture of balances pending investigation. Use your real identity details during registration.
All bonuses and promotional offers on dikwin are subject to wagering requirements and eligibility conditions described in the relevant promotion terms. Wagering requirements must be satisfied before bonus-derived funds can be withdrawn. Abuse of promotional systems will result in account review.
All transactions on dikwin are conducted in Bangladeshi Taka (BDT). Accepted payment methods include bKash, Nagad, Rocket, Upay, and major Bangladeshi banks. Withdrawals are processed to the same method used for the most recent deposit where technically possible.
Players must not use software exploits, automated betting tools, collusion, or any method intended to gain an unfair advantage. dikwin monitors gameplay for irregular patterns. Any account found engaging in fraudulent activity will be closed and outstanding balances forfeited.
dikwin provides deposit limits, session reminders, loss limits, and self-exclusion tools accessible from every account's settings panel. Players who believe gambling is negatively affecting their life are encouraged to use these tools and to contact our support team at any time.
Table of Contents
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and dikwin ("the Platform", "we", "us", "our") governing your access to and use of the website located at dikwin.app and all associated services, games, and features offered therein.
By registering an account, accessing the dikwin platform, or placing any wager or bet through the platform's services, you acknowledge that you have read these Terms in full, that you understand them, and that you agree unconditionally to be bound by them. If you do not agree to any part of these Terms, you must not access or use the dikwin platform.
These Terms apply in conjunction with the dikwin Privacy Policy, the Responsible Gaming Policy, and any specific game rules or promotional terms published on the platform from time to time. In the event of any conflict between these Terms and supplementary documents, these Terms shall prevail unless the supplementary document expressly states otherwise.
2.1 Minimum Age. The dikwin platform is strictly intended for adults. You must be at least 18 years of age to register an account and to use any service on the platform. It is a criminal offence in many jurisdictions for persons under 18 to participate in real-money gambling. dikwin will verify the age of all players and reserves the right to suspend any account where the player's age has not been confirmed or where evidence suggests the player may be underage.
2.2 Jurisdictional Eligibility. It is your sole responsibility to determine whether online gambling is lawful in your jurisdiction before registering with dikwin. By creating an account, you confirm that you are not located in a jurisdiction where accessing or using the dikwin platform is prohibited by applicable law.
2.3 One Account Per Player. Each natural person is permitted to hold exactly one registered account on the dikwin platform. Registration of multiple accounts by the same person — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. Where duplicate accounts are identified, dikwin reserves the right to close all associated accounts and to withhold or forfeit any balances held within them pending investigation.
2.4 Accurate Registration Information. You must provide accurate, complete, and current information during account registration, including your legal name, date of birth, and valid Bangladeshi mobile number. You must promptly update your account information if any details change. dikwin shall not be liable for any losses arising from inaccurate registration information provided by the player.
2.5 Account Verification (KYC). dikwin may require you to verify your identity at any point by submitting government-issued identification documents, proof of address, or proof of payment method ownership. Verification requests must be responded to within the timeframe specified in the relevant communication. Failure to complete verification within that timeframe may result in a temporary account restriction until verification is satisfied.
3.1 Credential Security. You are solely responsible for maintaining the confidentiality of your dikwin account login credentials, including your password and any two-step verification codes. You must not share your login details with any third party. dikwin will never ask for your full password via live chat, email, or any other communication channel.
3.2 Unauthorised Access. You must notify dikwin support immediately if you suspect that your account credentials have been compromised or that your account has been accessed without your authorisation. dikwin shall not be responsible for losses arising from unauthorised access to your account where such access resulted from your failure to maintain adequate credential security.
3.3 Account Activity. You are responsible for all activity that occurs under your account. Bets and wagers placed through your account are binding regardless of whether you authorised them personally, except where you have notified dikwin of a security breach prior to the relevant transactions being processed.
4.1 Accepted Payment Methods. dikwin accepts deposits and processes withdrawals via the following methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and dikwin reserves the right to add or remove payment options with reasonable notice.
4.2 Currency. All account balances, deposits, withdrawals, bets, and winnings on the dikwin platform are denominated in Bangladeshi Taka (BDT, ৳). No currency conversion is applied at any stage of the transaction process for players depositing in BDT.
4.3 Minimum and Maximum Transactions. Minimum and maximum deposit and withdrawal limits apply per transaction and per account, as displayed in the cashier section of your dikwin account. These limits may vary by payment method and account verification status.
4.4 Withdrawal Processing. Withdrawal requests are reviewed and processed by the dikwin payments team within the timeframe published in the cashier section. Withdrawals are generally processed to the same payment method used for the player's most recent deposit where technically possible. dikwin reserves the right to request additional verification before processing any withdrawal.
4.5 Player Funds. Player funds deposited into dikwin accounts are held separately from the platform's operational funds. dikwin does not use player deposits for operational expenses.
4.6 Declined Transactions. dikwin is not responsible for fees, delays, or refusals imposed by your bank or payment provider in connection with deposits or withdrawals. Any charges levied by your payment provider are your sole responsibility.
4.7 Anti-Money Laundering. dikwin maintains anti-money laundering procedures consistent with responsible gaming industry standards. Deposits made to a dikwin account must originate from a payment method legally registered in your name. dikwin will not process withdrawals to third-party accounts. Any suspicious transaction activity will be investigated and may be reported to the relevant authorities.
5.1 Eligibility. All bonus offers and promotions available on dikwin are subject to the specific terms published alongside each promotion. General eligibility requires that the player hold a fully verified account in good standing. dikwin reserves the right to determine eligibility for any promotion at its absolute discretion.
5.2 Wagering Requirements. Unless expressly stated otherwise, bonus funds awarded by dikwin are subject to wagering requirements that must be satisfied before any withdrawal of bonus-derived winnings can be made. The applicable wagering multiplier, eligible games, game contribution percentages, and time limits are detailed in each promotion's specific terms.
5.3 Bonus Abuse. Players who attempt to exploit bonus offers through irregular betting patterns, the use of multiple accounts, collusion, or any form of systematic advantage play will have their bonus revoked, their associated winnings forfeited, and their accounts reviewed for suspension. dikwin monitors all bonus activity and uses fraud detection tools to identify irregular patterns.
5.4 Modification and Withdrawal of Offers. dikwin reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Where a promotion has already been credited to a player's account, any modification will be communicated promptly.
5.5 One Bonus Per Household. Unless otherwise stated, promotional offers are limited to one per household address, shared device, or shared IP address. dikwin may apply this restriction at its discretion to prevent systematic bonus abuse.
6.1 Game Providers. Games available on the dikwin platform are supplied by internationally recognised third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. Each game operates according to the rules established by the relevant provider. Game rules are accessible within each individual game interface.
6.2 Random Number Generation. All games on dikwin that involve an element of chance use certified random number generators (RNGs) which have been independently tested for fairness and randomness. dikwin does not manipulate game outcomes.
6.3 Prohibited Conduct. The following conduct is strictly prohibited on the dikwin platform:
6.4 Malfunction Policy. In the event of a game or system malfunction, dikwin reserves the right to void all affected bets and return stakes to the relevant players. Wins obtained during a confirmed system malfunction are not payable and will be reversed.
6.5 Sports Betting Rules. Specific rules governing settlement of sports markets — including cricket BPL, IPL, T20 World Cup, football, kabaddi, and racing — are published in the sports betting rules section of the platform. By placing a sports wager, you confirm acceptance of the applicable event-specific and market-specific rules.
All content on the dikwin platform, including but not limited to logos, trademarks, graphics, page layouts, software code, game interfaces, and written content, is the intellectual property of dikwin or its licensed content partners and is protected by applicable intellectual property laws. You may not reproduce, distribute, publicly display, modify, create derivative works from, or otherwise exploit any content from the dikwin platform without express prior written permission from dikwin.
The dikwin name and logo are proprietary trademarks. Unauthorised use of the dikwin brand, including in domain names, social media profiles, or marketing materials, is strictly prohibited and may constitute trademark infringement.
dikwin collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. You have the right to access, correct, and request deletion of your personal data in accordance with applicable data protection principles.
dikwin uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the platform's servers. Player account data is stored securely and is not shared with third parties except as required for payment processing, identity verification, regulatory compliance, or fraud prevention purposes as described in the Privacy Policy.
dikwin is committed to promoting responsible gaming practices. The platform provides the following tools, accessible from the account settings panel at any time:
The dikwin platform is intended for adult entertainment only and is not designed as a source of income. If you believe gambling is negatively affecting your financial situation, relationships, or mental wellbeing, we strongly encourage you to visit our Responsible Gaming page or contact our support team. Players aged 18 and above only.
10.1 Termination by Player. You may request closure of your dikwin account at any time by contacting the support team via live chat or email at [email protected]. Any verified balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to completion of any outstanding wagering requirements and identity verification.
10.2 Suspension by dikwin. dikwin reserves the right to suspend or permanently close any account, with or without prior notice, in circumstances including but not limited to: breach of these Terms, suspected fraudulent activity, suspected identity fraud, duplicate account registration, suspected underage gambling, failure to complete verification, irregular betting patterns indicative of bonus abuse or system exploitation, or any activity that dikwin reasonably considers to present a legal, financial, or reputational risk to the platform.
10.3 Balance on Termination. Where an account is closed by dikwin due to a confirmed breach of these Terms, dikwin reserves the right to withhold any balance pending a full investigation. Where no breach is confirmed, verified balances will be returned to the player after the investigation is complete. Bonus balances and bonus-derived winnings that have not yet met applicable wagering requirements are not eligible for withdrawal in any termination scenario.
To the maximum extent permitted by applicable law, dikwin shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, loss of business opportunity, or reputational damage — arising from your use of or inability to use the dikwin platform, even if dikwin has been advised of the possibility of such damages.
dikwin's total aggregate liability to any individual player, whether in contract, tort, or any other legal theory, shall not exceed the total amount deposited by that player into their dikwin account in the thirty (30) days immediately preceding the event giving rise to the claim.
dikwin does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical outages, or force majeure events may result in temporary unavailability of services. dikwin shall not be liable for any losses arising from platform downtime that is outside of dikwin's reasonable control.
dikwin reserves the right to amend, update, or replace these Terms at any time. When material changes are made, dikwin will provide reasonable notice to registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date. Your continued use of the dikwin platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not accept the revised Terms, you must cease using the platform and contact support to close your account.
These Terms are intended to be interpreted in a fair, transparent, and commercially reasonable manner consistent with the responsible gaming principles that guide dikwin's operations. dikwin is committed to resolving player disputes promptly and equitably.
If you have a complaint or dispute relating to your account, a transaction, a game outcome, or any other platform matter, you should contact the dikwin support team in the first instance via live chat or email. dikwin will acknowledge your complaint and work to resolve it within a reasonable timeframe. All dispute communications should be submitted in writing to ensure an accurate record is maintained.
Where a dispute cannot be resolved through direct communication with the dikwin support team, the matter may be escalated to dikwin's internal disputes review process. dikwin will provide a written final decision within a reasonable period after all relevant information has been gathered.
For all account queries, verification requests, responsible gaming enquiries, or general questions about these Terms, please contact the dikwin support team:
Email addresses and contact details on this page are provided as plain text for information purposes and are not clickable links.
Important Notice: These Terms and Conditions were last updated in 2026 and supersede all previous versions. By continuing to use the dikwin platform after this date, you confirm your acceptance of the current Terms in full. Players aged 18 and above only. Please gamble responsibly.
Now that you have reviewed the Terms, explore everything the dikwin platform has to offer — cricket betting, live casino, slots, and more.
18+ only. Please gamble responsibly.